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Demo: Using Magical for Support
Demo: Using Magical for Support
Updated over 2 months ago

With Magical, support teams can speed through repetitive tasks to answer more support tickets and make customers happy. (Without sounding like their robots.)

In this demo, you will learn how to personalize your message templates in an instant.

Anywhere, anytime.

We'll show you how to:

  • Communicate fast and close more customer tickets.

  • Call up template responses without taking your hands off the keyboard.

  • Automatically fill in your customer's details to personalize your comms.

Use Magical’s templates across any app—from Zendesk, to email and chat apps.

Watch the Demo

Timestamps:
DHL's Story: 0:00
Demo: 3:40
Pin the app: 3:49
Saving text as templates: 4:00
Triggering a templates: 5:02
Transferring data into a form: 7:02
Sharing templates: 8:15
Labeling info: 10:06

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