# Magical Help Center

> Explore Magical Support Articles or Chat Live with Our Team

## Messaging with Templates

- [Creating templates](https://support.getmagical.com/en/articles/10020563-creating-templates.md)
- [Organize your templates with tags](https://support.getmagical.com/en/articles/10020567-organize-your-templates-with-tags.md)
- [Using templates with placeholders](https://support.getmagical.com/en/articles/10020584-using-templates-with-placeholders.md)
- [How to delete templates](https://support.getmagical.com/en/articles/10020570-how-to-delete-templates.md)
- [How to format templates](https://support.getmagical.com/en/articles/10020572-how-to-format-templates.md)
- [Best practices for template triggers & abbreviations](https://support.getmagical.com/en/articles/10020576-best-practices-for-template-triggers-abbreviations.md): How to optimize your text expansion speed and reduce conflicts or errors.
- [How do I add images in templates?](https://support.getmagical.com/en/articles/10020583-how-do-i-add-images-in-templates.md)
- [How to add date & time to templates](https://support.getmagical.com/en/articles/10020587-how-to-add-date-time-to-templates.md)
- [Create team-ready templates with personal macros](https://support.getmagical.com/en/articles/10020590-create-team-ready-templates-with-personal-macros.md)

## How to Set Up and Use Magical for Automations

- [How to Install the Magical Chrome Extension](https://support.getmagical.com/en/articles/11090356-how-to-install-the-magical-chrome-extension.md)
- [How to Join a Team in Your Magical Workspace](https://support.getmagical.com/en/articles/11090378-how-to-join-a-team-in-your-magical-workspace.md)
- [How to Access Shared Team Automations](https://support.getmagical.com/en/articles/11090383-how-to-access-shared-team-automations.md)
- [How to Run an Automation from the Magical Panel](https://support.getmagical.com/en/articles/11090386-how-to-run-an-automation-from-the-magical-panel.md)
- [How to Add, Edit, Delete, or Transform Site Info for Automations](https://support.getmagical.com/en/articles/11090388-how-to-add-edit-delete-or-transform-site-info-for-automations.md)

## Tips for Getting Started

- [Step 1: How to download Magical](https://support.getmagical.com/en/articles/10020429-step-1-how-to-download-magical.md): Getting started with Magical by installing the browser extension.
- [Step 2: How to pin the Magical extension](https://support.getmagical.com/en/articles/10020451-step-2-how-to-pin-the-magical-extension.md)
- [Step 3: Navigating Magical, the workspace, & panel](https://support.getmagical.com/en/articles/10020463-step-3-navigating-magical-the-workspace-panel.md)
- [How to save message templates](https://support.getmagical.com/en/articles/10020473-how-to-save-message-templates.md)
- [How to speed through data entry using Automations](https://support.getmagical.com/en/articles/10020485-how-to-speed-through-data-entry-using-automations.md)
- [How to use Magical with your team](https://support.getmagical.com/en/articles/10020559-how-to-use-magical-with-your-team.md)
- [Magical Overview, Demo, and Tutorials](https://support.getmagical.com/en/articles/10020488-magical-overview-demo-and-tutorials.md)
- [What is Magical?](https://support.getmagical.com/en/articles/10020503-what-is-magical.md)
- [How to quickly create templates and get started with Magical](https://support.getmagical.com/en/articles/10020507-how-to-quickly-create-templates-and-get-started-with-magical.md)

## Data Entry Automations

- [What are autofill automations? \(previously Transfers\)](https://support.getmagical.com/en/articles/10020594-what-are-autofill-automations-previously-transfers.md): Autofill automations allow you to move information or data between any two websites - no APIs or complicated integrations needed.
- [What are site info labels and placeholders \(previously variables\)?](https://support.getmagical.com/en/articles/10020598-what-are-site-info-labels-and-placeholders-previously-variables.md): Site info and placeholders are chunks of words, content, or data that you can select from any website or web app and use in a template or automation.
- [Data Entry to fill spreadsheets](https://support.getmagical.com/en/articles/10020600-data-entry-to-fill-spreadsheets.md)
- [Autofill forms, web apps, and databases](https://support.getmagical.com/en/articles/10020606-autofill-forms-web-apps-and-databases.md)
- [Data Entry automations using site info - FAQ](https://support.getmagical.com/en/articles/10020610-data-entry-automations-using-site-info-faq.md)
- [Use AI to Scrape Any Website with Magical](https://support.getmagical.com/en/articles/10020612-use-ai-to-scrape-any-website-with-magical.md)
- [Bulk export your search results](https://support.getmagical.com/en/articles/10020614-bulk-export-your-search-results.md)
- [How to edit & create automations with the automation visualizer?](https://support.getmagical.com/en/articles/10020617-how-to-edit-create-automations-with-the-automation-visualizer.md)
- [Transform Site Info to Work for You](https://support.getmagical.com/en/articles/10302729-transform-site-info-to-work-for-you.md): Change the format, convert the units, or extract other data from site info.

## Company Workspace & Teams

- [What are company workspaces and teams?](https://support.getmagical.com/en/articles/10020620-what-are-company-workspaces-and-teams.md)
- [How to invite coworkers to a team](https://support.getmagical.com/en/articles/10020624-how-to-invite-coworkers-to-a-team.md)
- [How to create a team in Magical](https://support.getmagical.com/en/articles/10020625-how-to-create-a-team-in-magical.md)
- [How to share templates to a team](https://support.getmagical.com/en/articles/10020825-how-to-share-templates-to-a-team.md)
- [How to join a team & use team templates](https://support.getmagical.com/en/articles/10020827-how-to-join-a-team-use-team-templates.md)
- [How to leave a team](https://support.getmagical.com/en/articles/10020828-how-to-leave-a-team.md)
- [Watch a demo of Magical teams](https://support.getmagical.com/en/articles/10020829-watch-a-demo-of-magical-teams.md)
- [How shared info & labels \(previously variables\) work](https://support.getmagical.com/en/articles/10020839-how-shared-info-labels-previously-variables-work.md)
- [How to share templates with people outside of your company](https://support.getmagical.com/en/articles/10020852-how-to-share-templates-with-people-outside-of-your-company.md): Learn how to share Magical templates with people outside your workspace. Bulk transfer templates by folder or tag—or move them between your own accounts.
- [How to manage a team in Magical](https://support.getmagical.com/en/articles/10020858-how-to-manage-a-team-in-magical.md)
- [Train your team on Magical](https://support.getmagical.com/en/articles/10020861-train-your-team-on-magical.md)
- [Create team-ready templates with personal macros](https://support.getmagical.com/en/articles/10020866-create-team-ready-templates-with-personal-macros.md)
- [How to Manage Seats in Your Workspace](https://support.getmagical.com/en/articles/11541642-how-to-manage-seats-in-your-workspace.md): How to use the admin suite to manage members, assign seats, and track availability from the Workspace Members page.
- [Enterprise Onboarding Guide](https://support.getmagical.com/en/articles/13146068-enterprise-onboarding-guide.md): SSO, Workspace Setup, and Team Enablement
- [How to Upgrade Individually If You’re on a Work Account](https://support.getmagical.com/en/articles/13620572-how-to-upgrade-individually-if-you-re-on-a-work-account.md): Stuck on a work workspace? Here’s how to upgrade on your own. No admin required.

## Troubleshooting & Privacy

- [What browsers does the Magical app work on?](https://support.getmagical.com/en/articles/10020870-what-browsers-does-the-magical-app-work-on.md)
- [How to resolve disappearing templates](https://support.getmagical.com/en/articles/10020871-how-to-resolve-disappearing-templates.md): If your templates are disappearing from time to time when you close your browser, it is likely a cookie issue. Read on for a quick way to solve further monsters from eating your cookies, and templa...
- [Understanding the working offline error](https://support.getmagical.com/en/articles/10020879-understanding-the-working-offline-error.md)
- [How to get Magical to work on multiple devices](https://support.getmagical.com/en/articles/10020881-how-to-get-magical-to-work-on-multiple-devices.md)
- [How Magical keeps your data safe](https://support.getmagical.com/en/articles/10020884-how-magical-keeps-your-data-safe.md): We take privacy and security very seriously at Magical.
- [How to update the Magical Chrome extension](https://support.getmagical.com/en/articles/10020886-how-to-update-the-magical-chrome-extension.md)
- [Magical not working?](https://support.getmagical.com/en/articles/10020887-magical-not-working.md)
- [How to update your account from a personal email to a work email](https://support.getmagical.com/en/articles/10020888-how-to-update-your-account-from-a-personal-email-to-a-work-email.md): Learn how to update your account email address while keeping all your templates and automations.
- [How to set and use a custom dropdown prompt for opening templates](https://support.getmagical.com/en/articles/10020891-how-to-set-and-use-a-custom-dropdown-prompt-for-opening-templates.md)
- [Basic Troubleshooting for Magical Chrome extension](https://support.getmagical.com/en/articles/10159290-basic-troubleshooting-for-magical-chrome-extension.md): Quick Fixes and Tips for Common Issues with the Magical AI Automations Chrome Extension
- [How to Delete Your Magical Account](https://support.getmagical.com/en/articles/10496714-how-to-delete-your-magical-account.md): Follow these steps to permanently delete your Magical account and all associated personal data. Please note, this action cannot be undone.
- [How to Change the Email on Your Magical Account](https://support.getmagical.com/en/articles/11869085-how-to-change-the-email-on-your-magical-account.md): Use this guide to update your Magical account email—whether you're switching to a personal address or your work email changed.
- [Can’t sign in, create an account, or stuck in onboarding? Enable 3rd party cookies.](https://support.getmagical.com/en/articles/12149500-can-t-sign-in-create-an-account-or-stuck-in-onboarding-enable-3rd-party-cookies.md): If you're getting stuck in onboarding or unable to log in/sign up, then you likely need to enable 3rd party cookies for Magical to work.
- [How to Change Your Magical Keyboard Shortcut](https://support.getmagical.com/en/articles/12168944-how-to-change-your-magical-keyboard-shortcut.md): Learn how to change your Magical keyboard shortcut from // to any two characters. Fix conflicts and make it work in any input field.

## Plans & Billing

- [Paid Plans FAQ | Discounts, Referrals, Payment, Billing, Pricing, and Plan Details](https://support.getmagical.com/en/articles/10020894-paid-plans-faq-discounts-referrals-payment-billing-pricing-and-plan-details.md)
- [How do I upgrade to a paid plan?](https://support.getmagical.com/en/articles/10020896-how-do-i-upgrade-to-a-paid-plan.md)
- [Advanced Plan: Everything You Need to Know](https://support.getmagical.com/en/articles/10129647-advanced-plan-everything-you-need-to-know.md): Learn how to upgrade, add or remove members, cancel, request upgrades, and manage Billing Admins for the Advanced Plan.
- [Core Plan: Everything you need to know](https://support.getmagical.com/en/articles/10160888-core-plan-everything-you-need-to-know.md): Learn how to upgrade, cancel, and manage your Core plan.
- [How to Cancel Your Magical Subscription](https://support.getmagical.com/en/articles/10496598-how-to-cancel-your-magical-subscription.md): Follow the steps below to cancel your Magical paid subscription.
- [Magical Refund Policy](https://support.getmagical.com/en/articles/15119790-magical-refund-policy.md): Effective Date: 14th May 2026

## Magical AI

- [How to use AI Reply to reply all your conversations](https://support.getmagical.com/en/articles/10020903-how-to-use-ai-reply-to-reply-all-your-conversations.md)
- [How to use Magical AI with AI Assist 🤖](https://support.getmagical.com/en/articles/10020907-how-to-use-magical-ai-with-ai-assist.md)
- [Using AI Transforms in Automations or Templates \(Extension App\)](https://support.getmagical.com/en/articles/11794552-using-ai-transforms-in-automations-or-templates-extension-app.md): AI Transforms lets you reshape structured site info using AI to reformat, combine, summarize, or adapt it before filling it anywhere.

## Past Product Updates

- [Fill single-select dropdown and radio buttons in forms \(Beta\)](https://support.getmagical.com/en/articles/10054580-fill-single-select-dropdown-and-radio-buttons-in-forms-beta.md)
- [No-build Automations - made “for you”](https://support.getmagical.com/en/articles/10054583-no-build-automations-made-for-you.md)
- [Bulk Export Sales Navigator Leads](https://support.getmagical.com/en/articles/10054595-bulk-export-sales-navigator-leads.md)
- [Magical now predicts where you data goes](https://support.getmagical.com/en/articles/10054597-magical-now-predicts-where-you-data-goes.md)
- [Generate Personalized Slides](https://support.getmagical.com/en/articles/10054603-generate-personalized-slides.md)
- [Enterprise Plan Overview: Governance, Security, and Automation at Scale](https://support.getmagical.com/en/articles/10054612-enterprise-plan-overview-governance-security-and-automation-at-scale.md): The Magical Enterprise Plan gives teams the control, security, and visibility they need to scale automation confidently across the org.
- [Introducing: Email Address & Phone Number Enrichment](https://support.getmagical.com/en/articles/10054624-introducing-email-address-phone-number-enrichment.md)
- [Magical App for Slack \(Beta\)](https://support.getmagical.com/en/articles/10054751-magical-app-for-slack-beta.md)
- [Magical is now SOC2 Type II Compliant](https://support.getmagical.com/en/articles/10054783-magical-is-now-soc2-type-ii-compliant.md)
- [Magical AI - Set your writing style](https://support.getmagical.com/en/articles/10054786-magical-ai-set-your-writing-style.md)
- [Scrape search results](https://support.getmagical.com/en/articles/10054797-scrape-search-results.md)
- [New: AI Reply | Never write an AI prompt again](https://support.getmagical.com/en/articles/10054801-new-ai-reply-never-write-an-ai-prompt-again.md)
- [New: Fill forms with templates and website info at once](https://support.getmagical.com/en/articles/10054807-new-fill-forms-with-templates-and-website-info-at-once.md)
- [Sync Zendesk macros with Magical templates](https://support.getmagical.com/en/articles/10054811-sync-zendesk-macros-with-magical-templates.md)
- [4 updates to make your productivity shine](https://support.getmagical.com/en/articles/10054816-4-updates-to-make-your-productivity-shine.md)
- [Naming updates to Shortcuts and Variables](https://support.getmagical.com/en/articles/10054825-naming-updates-to-shortcuts-and-variables.md)
- [1 click candidate creation - Magical for recruiters](https://support.getmagical.com/en/articles/10054829-1-click-candidate-creation-magical-for-recruiters.md)
- [Enhance Templates](https://support.getmagical.com/en/articles/10054833-enhance-templates.md)
- [Multi-tab Transfers](https://support.getmagical.com/en/articles/10054840-multi-tab-transfers.md)
- [Magical AI](https://support.getmagical.com/en/articles/10054842-magical-ai.md)
- [Teams Workspaces](https://support.getmagical.com/en/articles/10054844-teams-workspaces.md)
- [Facebook messenger and Firewall support are here](https://support.getmagical.com/en/articles/10054848-facebook-messenger-and-firewall-support-are-here.md)
- [3 improvements to site info that make data entry simpler](https://support.getmagical.com/en/articles/10054943-3-improvements-to-site-info-that-make-data-entry-simpler.md)
- [Dynamic Info Suggestions for Forms](https://support.getmagical.com/en/articles/10054944-dynamic-info-suggestions-for-forms.md)
- [Control AI-powered features](https://support.getmagical.com/en/articles/10055064-control-ai-powered-features.md)
- [Single Sign-On](https://support.getmagical.com/en/articles/10055070-single-sign-on.md)
- [Site info recommendations found a better match](https://support.getmagical.com/en/articles/10055075-site-info-recommendations-found-a-better-match.md)
- [Create Templates with Copy Paste History](https://support.getmagical.com/en/articles/10055080-create-templates-with-copy-paste-history.md)
- [Create Templates with a CSV upload](https://support.getmagical.com/en/articles/10055345-create-templates-with-a-csv-upload.md)
- [Invite team members from your Google Workspace](https://support.getmagical.com/en/articles/10055353-invite-team-members-from-your-google-workspace.md)
- [Make your templates team-ready with personal macros](https://support.getmagical.com/en/articles/10055358-make-your-templates-team-ready-with-personal-macros.md)
- [Control when the Magical Toolbar appears](https://support.getmagical.com/en/articles/10055362-control-when-the-magical-toolbar-appears.md)
- [Making the Magical Toolbar more intelligent](https://support.getmagical.com/en/articles/10055370-making-the-magical-toolbar-more-intelligent.md)
- [Remember my name | Auto-split "Full name" labels](https://support.getmagical.com/en/articles/10055375-remember-my-name-auto-split-full-name-labels.md)
- [Little big improvements - July 6](https://support.getmagical.com/en/articles/10055379-little-big-improvements-july-6.md)
- [Add candidates directly to Greenhouse.](https://support.getmagical.com/en/articles/10055381-add-candidates-directly-to-greenhouse.md)
- [Add or subtract dates in a template](https://support.getmagical.com/en/articles/10055383-add-or-subtract-dates-in-a-template.md)
- [Add information placeholders to your Templates](https://support.getmagical.com/en/articles/10055387-add-information-placeholders-to-your-templates.md)
- [AI Assist now fits seamlessly into your writing](https://support.getmagical.com/en/articles/10055389-ai-assist-now-fits-seamlessly-into-your-writing.md)
- [Transfers Improvements](https://support.getmagical.com/en/articles/10055392-transfers-improvements.md)