Shortcuts are snippets of text, code, or other information you want to drop into your work — from frequently used customer replies to your Zoom link — you can save them as a shortcut.
Once you’ve created a shortcut in Magical, easily expand it anywhere on the web. Magical works on Gmail, LinkedIn, Salesforce, Zendesk, and even your internal tools.
To create a shortcut, navigate to your Magical workspace and click Shortcuts from the left side navigation. You can also create shortcuts directly from the Magical panel by clicking the Magical icon in the browser bar to open the panel, then click the Shortcuts tab, and click Create shortcut.
Give your shortcut a trigger - This is what you will type to embed your shortcut anywhere.
Write your shortcut content - This is what will be inserted when you use this shortcut. Shortcuts can be plain text or they can include variables. Learn about creating a shortcut with variables here.
While typing any message, you can use your trigger to insert your shortcut into your message. You can quickly find all your shortcuts by typing // where you will be able to search for a shortcut from the dropdown.
Common shortcuts users create:
- Email & message templates: frequently-used email or message templates such as customer support replies, outreaching emails, sourcing emails, and more.
- Meeting links: meeting links for Calendly, Drift, Zoom, and more.
- Pleasantries: e.g. “Thank you”, “Not a problem”, “It’s been my pleasure”
- Multi-language text expansions (Chinese, Spanish, French, etc): E.g. “Es tut mir leid”, “Je suis désolé”.
- Phone numbers
- Misspelled words: e.g., accomodate—> accommodate
- Signatures: Email or Linkedin message signatures.
- Celebratory messages: Happy birthday, Congratulations, etc
- Boolean searches: Expand boolean searches (for Google, LinkedIn, etc). E.g."artificial intelligence" OR "blockchain" OR "chief of staff" OR "digitization" OR "disruption" OR "competitive intelligence".
- Product SKUs/ links/descriptions: links to popular product items.
- Follow-ups: Follow up on emails. E.g. "Just checking in", or "Following up" e.g., "I am sure you are super busy, I just wanted to quickly follow up on my last email regarding your renewal".
- Sourcing emails: E.g. "your experience looks like a great fit for this role"
- Boolean searches: Expand boolean searches for Google, LinkedIn, etc. E.g. "artificial intelligence" OR "blockchain" OR "chief of staff" OR "digitization" OR "disruption" OR "competitive intelligence".
- Confirmation of application: E.g. "Thanks for your interest in the role. I'll share your profile with the team and if there's positive feedback, will get back to you soon. Have a nice day".
- Rejection emails: E.g. I wanted to give you an update on our side. We had some really strong candidates for this role and unfortunately, we are going to give an offer to one of them."
- Offer emails: E.g. "It was a pleasure speaking with you today! I am so excited to present you with an outline of the offer for the role discussed. Details are below".
Customer Support shortcuts
- Support responses: Common responses to customer support questions. E.g. Additionally, please be aware that it can take 3-5 business days for a refund to appear on your bank statement."