Magical

Magical will now work in Facebook Messenger. We heard from a number of users that having templates works in Facebook Messenger was a 'must have'. Good news, we now support Facebook Messenger with both using triggers and/or by hitting // to search and select your template.

For those users who are behind a firewall, our app now supports offline support enabling you to create, edit and delete templates, and insert them when you need to the most. Please note, you will need to connect outside of the firewall/VPN (e.g. home internet, cafe, or mobile hotspot) to save your templates, or manually have to back-up by exporting your data.

Facebook messenger and Firewall support are here

Home

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you