Original Post Date: July 21, 2023
This past week at Magical was 💅🏼POLISH WEEK💅🏼. 7 dedicated days to finding ways to polish and shine your favorite Chrome extension so it is easier to use and better at saving you time.
These updates are found on the newest version of Magical, you can update the extension yourself now.
Do any of these sound like you?
I use Magical for text expansion, notes, or to send messages
I use Magical to move information into sheets or web forms
I am a customer service rep who uses Zendesk
If so, keep reading to see how your life just got easier.
I use Magical for text expansion, notes, or to send messages
Search templates
Use the new search bar to find and select your template, instead of scrolling. Perfect for power-template users with lots of templates. No more scrolling to find the perfect template.Track your time saving
Understand your total time saved in Magical on the top right corner of the Magical panel. Watch that ticker just keep going up and up.
I use Magical to move information into sheets or web forms
Show only useful info labels
You no longer see labels for information that is missing, unless you're editing labels. Notice how none of the labels say "not showing". So much neater 🧽 🫧 . I use Magical to move information into sheets or web forms
I use Zendesk in my customer experience work
Sync Zendesk macros with Magical templates.
Keep your Magical templates in sync with your Zendesk macros as they change or get added to Zendesk. Turning this sync on will:Allow you to edit your messages to customers in Zendesk, while still using the best-practice language
Save you time from manually updating your Magical templates when the macros change
Help you use your templates in other tools besides Zendesk
Give you a backup of your macros in case you are switching tools
Go to your workspace and click on your profile icon in the bottom right corner of the screen to sync Zendesk & Magical. Please note you will need to update to the latest version of Magical and you will need to be signed into Zendesk for the sync to begin.